Australian Embassy
Russian Federation
Armenia, Belarus, Kazakhstan, Kyrgyz Republic, Tajikistan, Turkmenistan, Uzbekistan

Consular Assistance

Emergency Consular Assistance

If you are an Australian citizen requiring emergency assistance in Russia, Armenia, Belarus, Kazakhstan, Kyrgyz Republic, Tajikistan, Turkmenistan or Uzbekistan, depending on your location, please contact the Australian Embassy in Moscow, Australian Consulate in St Petersburg or Australian Consulate in Almaty.

For emergency consular assistance outside of regular working hours, please contact the Australian Consular Emergency Centre on +61 2 6261 3305.

In some circumstances, our assistance may be limited. Please read our Consular Services Charter for information about services we can provide.

DFAT travel advice - Russia and Belarus

Do not travel to Russia and Belarus due to the security environment and military conflict with Ukraine.

If you’re in Russia or Belarus, leave immediately using the limited commercial options available or private means, if it’s safe to do so.

Flight availability could change or be disrupted at short notice.

The security situation could deteriorate further with little warning. Remain vigilant and avoid any protests or demonstrations. Our ability to provide consular assistance may be limited.

For more information, read the travel advice for Russia and Belarus.

We recommend that you subscribe for updates and monitor our official travel advice on Smartraveller website.

 

Registration portal for Australians in Russia and Belarus

We continue to advise Australians to leave Russia and Belarus, if it's safe to do so.

If you remain in Russia or Belarus, register your whereabouts on the registration portal for Australian citizens, permanent residents, and their immediate family members: https://crisis.dfat.gov.au/crisisportal/s/.

You should only register if you are in Russia, Belarus or Ukraine, or on behalf of an Australian citizen, permanent resident or immediate family member in one of these countries.

This is a contingency measure in response to ongoing security concerns in Russia and Belarus.

Registration means the Department of Foreign Affairs and Trade can better contact Australians in the event that assistance is required.

Continue to monitor and subscribe to Smartraveller for the latest Russia and Belarus travel advice.

Coronavirus (COVID-19) Updates

 

COVID-19-RELATED BORDER RESTRICTIONS LIFTED
 

The Australian Government is removing COVID-19-related border restrictions.

From 12.01 am AEST 6 July 2022, you'll no longer need to:

  • fill out a Digital Passenger Declaration or Maritime Travel Declaration when entering Australia
  • declare or prove your vaccination status
  • seek exemptions to enter Australia.

Remember that destinations, airlines and cruise ships may have their own COVID-19 vaccination, testing and masking requirements you must meet.

You'll still need to comply with requirements of the state and territory you arrive in. Read more about current state and territory travel restrictions here

For ongoing travel advice updates, please subscribe to and monitor our official travel advice on Smartraveller.

 

APPOINTMENTS 

We have now introduced limited passport and notarial appointments. We also continue to provide some services remotely.                                                                                                                                                                                                                                                                                   

To book an appointment or for more information on remote services, please email us at consular.m[email protected]  describing your circumstances. We will continue to prioritise consular services to those in genuine need.

 

Travel Advice

If you are an Australian citizen intending on,  or are currently travelling or residing overseas, we encourage you to read our travel advice on Smartraveller website.

Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel.

Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.

You can now also subscribe to the new SMS service - by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.

In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.

Visit www.smartraveller.gov.au to subscribe or connect with Smartraveller on Facebook and Twitter.

Australian Passports

See our passports page for information about Australian passports, including how to apply online, or report a lost or stolen passport.

Notarial Services and Document Legalisation Overseas

For information on Australian notarial services, click here. Australian consulates in St Petersburg and Almaty (Kazakhstan) headed by Honorary Consuls are not permitted to provide the services above (unless it is in relation to an Australian passport application).

 

Appointments and Security

  • All passport and notarial services at the Australian Embassy in Moscow are provided by appointment only.
  • Payments must be made at the time of the appointment.  In certain instances, payment can be made using a remote payment service.
  • Security screening is in operation at the Australian Embassy in Moscow and is similar to airport screening.
  • All visitors must present their passports to the guards to be able to enter the premises.
  • Mobile phones must be switched off at all times while at the premises.
  • The Australian Embassy in Moscow does not have public restrooms or baby changing facilities.

            For more information please email [email protected]

Australian Government Hub

For information on other Australian government information or services, please check the Australian Government Hub at www.australia.gov.au