Australian Embassy
Russian Federation
Armenia, Belarus, Kazakhstan, Kyrgyz Republic, Moldova, Tajikistan, Turkmenistan, Uzbekistan

Consular Assistance

 Consular Assistance

If you are an Australian citizen in Russia (or in one of our countries of accreditation) and you require urgent consular assistance during business hours (9am - 5pm Monday to Friday), please contact us  on +74959566070. Contact details of our Honorary Consulates in St Petersburg, Vladivostok and Almaty are also available hereOutside business hours, please contact the 24-hour Consular Emergency Centre on +61262613305.

 

If you are a dual national visiting the country of your other nationality, please note that the ability of the Australian Government to provide consular assistance to you is limited. For more information, click here.

 

If you are an Australian citizen intending on, or are currently travelling or residing overseas, we encourage you to register your details on www.smartraveller.gov.au as part of your pre-travel planning, in addition to ensuring your travel insurance is up to date and your itinerary and contact details are provided to family or friends. For information about what consular assistance is available to you while  overseas including what we can and cannot do for Australians overseas, please check the Australian Government's Consular Services Charter.

Travel Advice

Our travel advice and country updates assess the level of risk in a particular destination so that you can make informed decisions about where and when to travel overseas. You can access the full range of travel information to help prepare for overseas travel on smartraveller.gov.au, including the travel advice for:

You can also subscribe to the travel advice to receive free email notification each time the advice is updated.

Australian Passports

For information about Australian passports, including to apply online or to report a lost or stolen passport, click here.

Living and Travelling Overseas (Services and Information)

Driving in Russia

Australians intending on driving in Russia require a translated and notarised copy of their current Australian driver’s licence. In addition, drivers must carry with them the original driver’s licence; passport (with a current Russian visa and migration card) and the vehicle’s registration and insurance certificates. It also recommended (although not mandatory) that you carry an international driver’s permit (check with your local motor club), the vehicle’s technical inspection card; a power of attorney authorising you to drive the car if the car is not in your name (or a rental certificate). Australians with Russian residency permits can drive on their current Australian driver’s licence for up to 60 days after arrival.

Please note:

  • Driving in Russia is on the right side of the road.
  • Mostly all street signs are in Cyrillic (Russian script).
  • Moscow’s traffic jams are notoriously bad, especially early in the morning and late afternoons.

Renewal of Australian Driver Licences

For information on renewing your Australian driver’s licence. please contact the transport authority of the state which issued your licence.

Australian Police Checks (criminal history records)

For information on obtaining Australian national police checks, known as a criminal history record or police clearances, please contact the Australian Federal Police (AFP)’s National Police Checks section

Australian Birth, Death and Marriage certificates

For information on, and to request copies of an Australian-issued certificate relating to a birth, death, marriage, changes of name, change of sex, adoption, or relationship registration; please contact the registration authority of the state which issued your certificate.

Social Security and Pension Payments

For information about Australian social security and pension payments, please contact Centrelink’s International Services (Department of Human Services).

Notarial Services and Document Legalisation Overseas

For  information on Australian notarial services, click here.

 

From 30 October 2017, the Australian Embassy in Moscow will no longer accept cash payments for passport and notarial fees.   Only credit or debit card payments in Russian Roubles will be accepted for the payment of consular services, including passports and notarial acts.  Payments must be made at the time of the appointment.  In certain instances, payment can be made using a remote payment service. For more information please email consular.moscow@dfat.gov.au.

 

Australian consulates in St Petersburg and Almaty (Kazakhstan) headed by Honorary Consuls are not permitted to provide the services above (unless it is in relation to an Australian passport application).

 

Australian Government Hub

For information on other Australian government information or services, please check the Australian Government Hub at www.australia.gov.au