Australian Embassy
Russian Federation
Armenia, Belarus, Kazakhstan, Kyrgyz Republic, Tajikistan, Turkmenistan, Uzbekistan

Passport Services

Coronavirus (COVID-19) 

At this time we are not taking any routine passport appointments until further notice. Please continue to monitor our website and Twitter for updates, and book an appointment with us once we resume our standard services.

If you require an Emergency Passport or other emergency services, please email us at [email protected] describing your circumstances or call on +7 495 956 6070 (during business hours). We will continue to prioritise consular services to those in genuine need.

If you require urgent consular assistance during business hours (9am - 5pm Monday to Friday), please contact us on +7 495 956 6070. Contact details of our Honorary Consulates in St Petersburg and Almaty are also available hereOutside business hours, please contact the 24-hour Consular Emergency Centre on +61 2 62613305

 

COVID-19 Temporary Passport Arrangements

 

Digital upload function on the Australian Passport Office website

From 23 February 2022, clients who have been issued with a 10-year Australian passport since 2005, or are applying for a child passport (under 16 years) will be able to upload their application on the Australian Passport Office website. This is a temporary arrangement.

You can access the online application if:

  • You are located in Russia, Armenia, Belarus, Kazakhstan, Kyrgyz Republic, Tajikistan, Turkmenistan or Uzbekistan and have a delivery address in one of these countries, and
  • You have held a 10-year (Adult) Australian Passport since 2005, or
  • You are lodging an application for a child (under 16 years).

If you meet the above criteria, please visit www.passports.gov.au to lodge your application. After you lodge, you will be contacted with further information.

If you do not meet the above criteria, this option is not available to you and you must lodge your application in person at the Australian Embassy, Moscow. Please email us at [email protected] for information.

You can't access the online application if:

  • You have urgent travel or require an emergency passport
  • You hold a limited validity passport
  • You are aged 16 years or older and you're applying for a first-time adult passport (10 year passport available to applicants 16-17 years).

For clients who are located in one of the above countries and meet the relevant criteria, follow the steps below to lodge your passport application:

  1. Visit the Australian Passport Office website and create your account. Complete your application form online. Once the application is completed, the application form/summary page will display the ‘Lodging your application’ section, which will instruct you to upload photo, documents and payment form online.
  2. Upload and submit the application form, supporting documents, digital photo and credit card payment authorisation form, as shown in the ‘Upload documents’ section in your account.
  3. Once your digital application is being assessed, you will receive an email from [email protected] to finalise the payment authorisation. Payment is taken by Credit Card only, in AUD (Australian Dollars). Transaction fees and exchange rate conversions may be applied by your financial institution.

You will also be contacted if:

  • the application is for a child
  • additional documents are required
  • there is a problem with what you have submitted
  • you are not eligible for this service.

Once your passport has been finalised it will be sent directly to the Australian Embassy in Moscow. The Embassy will then notify you via email, so you can organise a courier on your side, or come and collect the passport in person. Please be aware that at this time, there may be unforeseen delays with receiving your passport. If you have urgent travel, please contact us to discuss a possible emergency passport.

Please see the Australian Passport Office website for current processing times.

If you face any issues when completing the passport application or during the account registration process, please contact the Australian Embassy, Moscow at [email protected]

 

Applying for a Passport

The Australian Embassy in Moscow can assist Australian citizens with applying for a new Australian passport, renew an expired passport or replace a passport that was lost or stolen.

If you're not eligible to use online lodgement, please see the following instructions on how to lodge your passport application.

First Adult Passport (aged 18 and over)

Adult Passport Renewal (aged 18 and over)

Child Passport (under 18)

Report Lost and Stolen Passport

 

Australians abroad, especially in Russia and in our countries of accreditation, must ensure their passports are valid throughout their entire stay. When renewing or replacing an Australian passport in Russia, pay particular attention to regulations regarding Russian visas. A Russian visa is only valid for the passport it was issued in. If the passport is cancelled, lost or is no longer valid, the visa also loses its validity. It is the responsibility of the passport holder to obtain a replacement visa for the new passport.

 

Appointments and Security

At this time we are not taking any routine passport appointments until further notice. Please continue to monitor our website and Twitter for updates, and book an appointment with us once we resume our standard services.

If you require an Emergency Passport or other emergency services, please email us at [email protected] describing your circumstances or call on +7 495 956 6070 (during business hours). We will continue to prioritise consular services to those in genuine need.

If you require urgent consular assistance during business hours (9am - 5pm Monday to Friday), please contact us  on +7 495 956 6070. Contact details of our Honorary Consulates in St Petersburg and Almaty are also available hereOutside business hours, please contact the 24-hour Consular Emergency Centre on +61 2 62613305

Once we are back to standard operation the following  will aply:

  • All passport and notarial services at the Australian Embassy in Moscow are provided by appointment only.
  • Payments must be made at the time of the appointment.  In certain instances, payment can be made using a remote payment service. Please note some debit and credit cards may not be accepted, and you may be required to pay by cash. Our team will provide payment information.
  • Security screening is in operation at the Australian Embassy in Moscow and is similar to airport screening.
  • All visitors must present their passports to the guards to be able to enter the premises.
  • Mobile phones must be switched off at all times while at the premises.
  • The Australian Embassy in Moscow does not have public restrooms or baby changing facilities.

            For more information please email [email protected]

Processing Times

Updated April 2022

You should allow up to 6 weeks to receive a passport, no matter where you apply. You can help reduce processing time by ensuring you provide all documents as required. Child passport applications lodged without full parental consent can take much longer to be processed.

If that’s too long for you, and you’re overseas, you may be able to apply for an emergency passport.

Emergency passports are only valid for up to 12 months and don’t have a chip. Because of this, there are restrictions on using them in some countries. Check the visa requirements of any country you plan to enter or transit.

You can apply for a full-validity passport at the same time as you apply for an emergency passport, and collect the full-validity passport when you get home.

If you need a passport urgently for compassionate or compelling reasons, please email us at [email protected]

2022 Passport Fees

Fees as of 1 January 2022

All fees are shown in Australian dollars.

Passports
10 year validity passport (for persons aged 16 and over) $308
5  year validity passport (for children under 16) $155
5  year validity passport (optional for persons 75 and over) $155
Replacement passport $193
Emergency passport overseas $193

Additional fees
Overseas surcharge - adult applicant $138
Overseas surcharge - child applicant $67

For more information on passport services fees please email [email protected]

Recent Updates

Passport Photos - No Glasses: From 1 July 2018 new passport photos must be taken without glasses. A limited exemption for medical reasons may apply where supported by medical certifciate. Other passport photo standards remain unchanged. For more information please refer to Passport Photo Guidelines.

Frequent Traveller Passports: From 1 December 2017, the Frequent Traveller Passport (FTP) will be discontinued due to the decrease in the overall demand and as more countries are issuing electronic visas. For more information on replacement passports options please email [email protected]

Other Information

Additional and more extensive information can be found on the website of the Australian Passport Office: www.passports.gov.au