Contact us

The Australian Embassy in Moscow

Visa, Citizenship and Migration Enquiries
For contact details of the Visa Centre, please click here.

General Enquiries (business hours)
Tel: +7 (495) 956 6070 (we are unable to answer visa enquiries on this number)
Fax: +7 (495) 956 6170

Emails (business hours)
- General (NOT for visas) enquiries: info.moscow@dfat.gov.au
- Consular and Notarial enquiries (NOT for visas): consular.moscow@dfat.gov.au
- Passports enquiries (Australian citizens only): passports.moscow@dfat.gov.au
- Australian development aid (Direct Aid Program): DAP.moscow@dfat.gov.au

24 Hour Consular Assistance for Australian Citizens
Tel: +61 (2) 6261 3305 
1300 555 135 (from within Australia)
SMS: +61 421 269 080

Getting Help Overseas

Opening Hours

The Embassy's working hours are 9:00 to 17:00 Monday to Friday, excluding public holidays listed below.

Depending on the service you seek, you will need to make an appointment with the relevant section or officer prior to coming to the Embassy.

Public Holidays 2017
Monday, 6 November – Day of Unity (in lieu)
Monday, 25 December – Christmas Day
Tuesday, 26 December – Boxing Day
Wednesday, 27 December – Additional Holiday

Public Holidays 2018

Australian Consulates in Russia

Australian Consulates headed by Honorary Consuls are located in St Petersburg and Vladivostok and can provide provide limited and emergency consular assistance in certain circumstances. For non-emergency consular, passports and notarial enquiries, please contact first the Australian Embassy in Moscow on our details above.

St Petersburg
Australian Honorary Consulate
14 Petrovsky Prospekt, office 22-N
St Petersburg 197110 Russia
Tel: +7 (812) 325 7334
Fax: +7 (812) 334 3326
Email: ozcon.spb@gmail.com

Australian Consulate in Kazakhstan

There is an Australian Consulate headed by an Honorary Consul located in Almaty, Kazakhstan, and which can provide limited and emergency consular assistance in certain circumstances. For non-emergency consular, passports and notarial enquiries from Australians in Kazakhstan, please contact first the Australian Embassy in Moscow on our details above.

Canberra Head Office

Australian Overseas Missions

A list of Australian Embassies, High Commissions, Consulates, Multilateral Missions and Representative Offices around the world.

Foreign Embassies and Consulates in Australia

A list of foreign Embassies in Australia.
A list of foreign Consulates in Australia.